Research shows best (and worst) agencies for young feds

People under 30 looking for a federal career might consider the Veterans Affairs Department: New data indicate that employees there report the highest satisfaction levels compared with all other agencies. 

The Partnership for Public Service's “Best Places to Work in the Federal Government" analysis, based on the Office of Personnel Management 2010 employee survey, found that the VA, the Nuclear Regulatory Commission and NASA received highest overall satisfaction ratings from federal employees under age 30. The lowest scores were reported at the Army, the Education Department and the Housing and Urban Development Department.

The research from the Partnership for Public Service and Deloitte found that federal employees who have been on the job for three years or more tend to be much less satisfied with their jobs than those who have served for a shorter time.

“There really is a honeymoon period within those first three years of [employees'] entrance to their federal service, and in large part what the data really shows is that they feel much more connection to mission at that point and they also feel a little bit more empowered to do the work that’s in front of them,” said Tim McManus, vice president of education and outreach at the Partnership.

The survey also shows that the most notable satisfaction discrepancies are related to effective leadership and what employees think of their supervisors. Factors such as pay, training and advancement opportunities also play a role in determining how satisfied employees are with their workplaces.

“Those that are actually given a lot of developmental opportunities and given the ability to develop skills in different ways of doing their work are much more satisfied and much more likely to stay,” McManus said. “One of the warning signals for agencies is that often times when we bring new people in, we provide developmental opportunities up front, but after a certain period of time, it’s kind of ‘fend for yourself!' "

New employees also tend to report higher satisfaction levels with their agencies’ senior leaders than do more seasoned workers. Young employees at the Social Security Administration, the VA and the Environmental Protection Agency reported they were most satisfied with their agency leaders. The VA, SSA and the Securities and Exchange Commission topped the list of young employees who reported they were satisfied with their supervisors.

The Partnership has estimated that 102,500 federal employees need to be hired in fiscal year 2012, a “clear decline” compared with previous years when the numbers ranged from 135,000 to 145,000, McManus said.

“With tight budgets, the government is not going to hire at the same rate that it has in the past,” he said. “What that means is that when you get good people in the door, you need to do everything you can to hold onto them because the likelihood to fill one-for-one is probably nonexistent. And the resources, the interview time and everything else you put into making a hire is really all for naught. If you can’t keep [employees] beyond couple of years, you’re simply going to have a revolving door. ”

 

About the Author

Camille Tuutti is a former FCW staff writer who covered federal oversight and the workforce.



 

Reader comments

Sat, Sep 17, 2011

To Morgan: Agree with you. I see it in my agency too, not the blondes necessarily, although the young 'bat your eyes' types. Even when I was of that age bracket AND with the younger figure, etc, I never played that game because of morals and values I was taught. Have even heard comments such as "hurry up and retire so I (or my friends) can have your job", "you don't know anything (because you don't have a full college degree)", etc, etc. Lack of respect, lack of work ethics, lack of willingness to take on further responsibility or step in where a known need is seen, etc, etc. Even my 20 something son says the same thing about HIS OWN GENERATION!

Fri, Sep 16, 2011 Morgan Baltimore MD

To the Seattle, Wash poster: Actually, it sounds as if you are discriminating against age. Though I agree only best qualified candidates should be selected for jobs- there's nothing that mandates the best qualified can only be in a certain age range. Many younger applicants lack breadth of knowledge/experience due to not having as many yrs in the workplace- esp. true w/higher graded jobs. Also, there' no guarantee that once u hire younger people to do the job that they'll stay in that job. It's not unusual for folks to transfer w/in DoD & outside DoD, people do it all the time. Thus, so much for betting on any consistent continuity in the workplace. I worked in a DoD organization where the middle-aged male mgrs were ONLY hiring shapely, blond twenty-something young girls- no other candidates stood a chance unless they were under a preference category. Worse still these young hires were not interested in learning anything from longer-term workers. Most of what they did was Internet surf, socialize in cubicles, & stay in Facebook all day. Mgt was perfectly ok w/ this- as long as they got their flirting fix in. It wasn't possible to 'mentor' or pass on institutional knowledge, as these new hires weren't receptive to any such attempts to pass the torch. They simply weren't teachable ("I've got a degree, so I already have enough education" - such response was typical). One of these staffers used to frequently say how she deliberately sought a fed job, because she figured she wouldn't have to 'work as hard as in private industry'. I, for one, am willing to train anyone to my job. But the trainee must put ego aside, be open-minded, committed, and willing to learn. One can take the horses to water, but can't make 'em drink.

Fri, Sep 9, 2011 Seattle, WA

I work for the DoD. Our office currently has two openings. Every time we try to fill the openings all that HRO will send to us are pior military or pior civial service that barely qualify and are older people (40+). Now I am not discriminating aginst older people (Iam 56 years old) but to get continuity in our work place it would be nice if we could hire some younger people to train to do our job.

Fri, Sep 9, 2011 Bigun Louisiana

One of the main reasons why HUD is on the bottom is because the mantra is so embedded in regulatory minutia. Stop processing and sending whole documents back because one form is missing one signature. Nothing gets done timely. Plus, as a department it has to be one of the oldest and longest tenured departments of any cabinet position. Finally, Donovan is such a lap dog to Obama it's enough to make you gag.

Thu, Sep 8, 2011

IRS is by far the worst agency to work for right now. Sadly, it was once a good place with great managers. IRS should be ashamed of the way they treat probationary employees - As my coworker (sick from the abuse) constantly described it, "cruel and demeaning" treatment. And the nepotism which is fueling their abuse is out of control, with no one overseeing it.

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