Federal Daily News

Tricare has few options for increasing access to civilian providers

Tricare Management Activity is severely limited in what it can do to expand beneficiaries' access to civilian health care providers, according to a report from the Government Accountability Office.

Providers are generally leery of accepting Tricare patients because of the Tricare fee structure. Providers’ concern about Tricare’s reimbursement rates — which generally are set at Medicare rates — continues as a long-standing issue, according to the report, released June 2. The fee schedule has more recently been cited as the primary reason civilian providers will not accept Tricare Standard and Extra beneficiaries as patients, according to TMA’s surveys of civilian providers.

Although TMA can increase reimbursement rates in certain instances, such as when it determines that access to care is being affected by the level of reimbursement, such increases do not address the systemic problems presented by the fee schedule, GAO said. Also affecting health care delivery is the shortage of certain provider specialties, such as mental health care providers, at the national and local levels. Because these shortages are not specific to the Tricare program, there are limitations as to what TMA can do to address them.

In addition to national shortages, Tricare beneficiaries’ access also may be impeded in certain locations where there are insufficient numbers and types of civilian providers to cover the local demand. For example, in Tricare’s West region, a prime service area in northern California had provider shortages in 21 different provider specialties, including allergists, obstetricians, psychologists and psychiatrists.

“TMA has attempted to address civilian provider shortages,” the report said. “One step TMA has taken is the adoption of a bonus payment system that mirrors the one used by Medicare for certain provider shortage areas.”



 

Reader comments

Thu, Jun 23, 2011 John T Doheny III LPC MAC Georgia

I am a Licensed Professional Counselor in private practice close to Ft. Benning, GA. I have to turn down sevice members, active duty and retired, and their family members, on a regular basis when they call seeking therapy and want to use their Tricare benefits. This is due to the requirement that my work be supervised by a physician. Aside from the cost required for this it is a matter of principle. I am fully qualified to provide the service as is validated by my state license. Tricare is the only third-party payor that requires oversight/supervision. I find it strange, however, that I am able to, and do, contract with Military One Source, an Employee Assistance Program for the military and their family members, to provide up to 11 sessions of crisis intervention related therapy which often includes working with suicidal and/or homicidal patients. I have worked with severe PTSD and TBI patients. No physician oversight/supervision is required. I recently contacted Tricare to inquire about legislation passed last year which set a June 20, 2011 deadline to eliminate this requirement. The person I spoke with knew nothing about it. My belief is this is totally a political issue and the soldier and family is suffering for it.

Tue, Jun 7, 2011 Allison Navarre, FL

I am a Licensed Mental Health Counselor in a small town in Florida. I have patients calling every day referred by the Tricare website. Tricare requires the physician referral and over sight for my type of license, although a social worker with the same licensure requirements does not. currently, no military doctors are willing to accept oversight OF THEIR OWN PATIENTS! This has resulted in patients having to deal with the additional stigma of seeing another physician who is a stranger or an un-needed visit to a psychiatrist to obtain needed services for a Tricare beneficiary. the cases that I have been involved with have taken so much more time, I don't plan on taking any more. the result of this is that Tricare patients will have to travel 30+ miles to get to another provider. This is an access issue that is ridiculous.

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